• @Naich@lemmings.world
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    28911 days ago

    Oh FFS. Not Brother as well. I used to recommend them to everyone. Who is left with unshittified printers?

        • ben
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          2111 days ago

          You can run a power clean cycle which should help, then just replace the foam pads they saturate with ink for the cleaning

          They’re not perfect but they’re still the most consumer friendly option on the market at this point

          • IndescribablySad@threads.net
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            11 days ago

            After talking to support 15 times, they never suggested replacing anything, and power clean wasn’t enough. I’ve long since destroyed the thing out of malignant rage and turned to libraries and copy shops, but it’s good to know that there might have been a solution.

        • @nul9o9@lemmy.world
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          1011 days ago

          Yeah, that’s true. That was a pain in the ass when my wife needed good color accuracy.

        • @snek_boi@lemmy.ml
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          11 days ago

          This. My partner’s office is stuck with “it has to be inkjet and not toner", and on January their printer got clogged…

        • Ulrich
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          511 days ago

          I have the 2850. Been using it for a couple years now. Print maybe once a month. Nozzles get clogged periodically but you run the automated cleaning process and it’s back to working again.

        • The Pantser
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          411 days ago

          I don’t print that often but I do have a calendar event to tell me to print something monthly. This could be a nice side project for someone to write a program that sends a print to your printer on a schedule to keep the heads clear. Wastes paper but at least the heads won’t dry out.

      • FundMECFS
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        210 days ago

        That printer is a nightmare. But financially makes sense.

      • @Rozz@lemmy.sdf.org
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        211 days ago

        The printer has the same ink problems, clogged, runs out easy, can’t print b&w when missing a color. But I can buy random ink.

    • @Hideakikarate@sh.itjust.works
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      1411 days ago

      I don’t know if it matters, but I just bought a Canon laser printer. Didn’t see anywhere about forced subscription options for toner.

    • Tippon
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      611 days ago

      I’ve got a Lexmark laser printer, and while there are cheaper subscription toners, you can pay the higher price for normal toner, and buy compatibles, for now at least.

      • @Ledericas@lemm.ee
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        111 days ago

        you seem to have gotten a smart printer, new ones have that one, we got a canon laser.

    • @Pregnenolone@lemmy.world
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      411 days ago

      I don’t at all feel vindicated, but my Brother printer is the worst printer I ever owned (this was 20 years ago admittedly). Absolute hunk of junk with nothing but problems. I’ve always wondered why they were so well recommended online.

      • @Naich@lemmings.world
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        411 days ago

        Could have been a Friday afternoon one. The one I have is a workhorse that could print on bark using toner made of charcoal and dust.

    • @Ledericas@lemm.ee
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      211 days ago

      use a laser printer? preferabally the ones that doesnt use updates or any newer versions.

    • @Meron35@lemmy.world
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      10 days ago

      Kyocera.

      Also Japanese, and plenty of cheap generic toners available online. They even publish Linux drivers.

  • @Limonene@lemmy.world
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    17711 days ago

    In case anyone was thinking this applies only to inkjet printers: no, it ONLY seems to apply to laser printers – the thing that Brother used to be known for. Where the article says “ink”, they mean “toner”. There is no ink in a laser printer.

        • @Treczoks@lemmy.world
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          1711 days ago

          There is something similar for B&W laser printing. Text is never 100% black, but rastered. You can digitally hide a whole lot of information in microraster on a page of printed text.

          • @idiomaddict@lemmy.world
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            111 days ago

            Text is never 100% black, but rastered.

            Does “rastered” mean the image is mapped onto a very fine grid and each square is given a 0-100 value for intensity of ink? I looked it up, and it seemed like the squares are given a binary value, but this is nowhere near my wheelhouse and I’m honestly not sure I understood the Wikipedia page, let alone the references

            • @Treczoks@lemmy.world
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              1511 days ago

              It is actually quite easy: “Black” print does not mean that 100% of all pixels are actually set. Print pixels are never perfect squares, so even if the printer only prints half of the dots, the print is still dark enough. If not, it could print 70% or 80%, but lets stick to 50% for ease of argument.

              So instead of

              XXXXXXXX
              XXXXXXXX
              XXXXXXXX
              

              it would print

              X X X X
               X X X X
              X X X X
              

              For you, it would still be a “roughly black” spot (keep in mind these 8x3 pixel are 0.032mm wide and 0.012mm high on good laser printer).

              Would you notice if the pattern was slightly different, like

              X X X X
               X XX  X
              X X X X
              

              Make a bonanza of those small changes nobody can see, and you can hide thosands of bytes of data in those patterns on any printed page.

    • @surph_ninja@lemmy.world
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      5511 days ago

      If regulators don’t stop them from doing it, the CEO’s of publicly traded companies will get the boot from the board for not doing it. They have a fiduciary duty to be as shitty as humanly possible.

      We need laws to stop this, but the politicians are all bribed not to.

      • @grue@lemmy.world
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        2711 days ago

        They have a fiduciary duty to be as shitty as humanly possible.

        They don’t – that’s a cargo-cult misunderstanding of Dodge v. Ford Motor Co – but it’s so widely believed I guess it might as well be true.

        • @surph_ninja@lemmy.world
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          1211 days ago

          If the people sitting on the Supreme Court believe it, and I believe the majority of those shitbags do, then that is unfortunately the law as it stands.

          But when the law is unethical, I don’t see why we should be lawful.

          • @philpo@feddit.org
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            210 days ago

            Dude, Brother is not even an US company - like most big printer companies it’s Japanese and traded at the Tokyo stock exchange.

            So… You’re arguments are invalid and only show your americentric world view.

        • @SreudianFlip@sh.itjust.works
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          411 days ago

          Well, there is plenty of evidence to the contrary, such as the way Costco mostly operates. Being the good guys has a lot of brand value. With a little nurturing of the vast propaganda machine known as advertising, that could be improved.

    • @Empricorn@feddit.nl
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      11 days ago

      Unrestrained Capitalism. Without those pesky regulations, companies can charge us all unlimited amounts and not have to consider our rights or health/safety.

    • @Sturgist@lemmy.ca
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      911 days ago

      It’s like every company that wasn’t complete playing the social good will game and didn’t appear at a casual glance to be shit just suddenly decided to…go to complete shit. masks off, because they saw it might finally be acceptable to be ghouls again.

      Unfortunately, I’m pretty sure I FTFY. Wish it weren’t so, but that’s definitely what it looks like…

      • @SoftestSapphic@lemmy.world
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        11 days ago

        The mask of humanity fall[s] from capital. It has to take it off to kill everyone – everything you love; all the hope and tenderness in the world. It has to take it off, just for one second. To do the deed.

        • The Deserter, Disco Elysium

        They are just taking the mask off since they don’t have to wear it right now.

        • @Sturgist@lemmy.ca
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          511 days ago

          Game is such a fucking gem. I gotta do a replay soon.

          They are just taking the mask off since they don’t have to wear it right now.

          Cuts into profit margins pretending to not be a threat to the continued existence of the species and ecosystem as a whole. Gotta buy that 15th mega-yacht.

          Something something, I’ll bring the BBQ sauce.

    • @Artyom@lemm.ee
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      111 days ago

      The government has mostly turned a blind eye to dark pattern business for years, and now the president is openly saying that he encourages it and wants companies to step up their game. Of course things are going to get worse, especially now where everyone will have forgotten this by the next election, so it’ll get to stay as “the norm”

    • @Tja@programming.dev
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      411 days ago

      I have a Ricoh that doesn’t give me any problems, works out of the box with Linux pcl6 drivers. Bought a third party toner cartridge like 8 years ago, still using it today. It’s an old model, but worth checking newer ones.

  • m-p{3}
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    10111 days ago

    I suggest whoever has old firmware files to upload them to the Internet Archive (if they allow those).

    • @junkthief@lemmy.blahaj.zone
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      1811 days ago

      Right? I used to recommend friends and family invest in a brother laser printer instead of inkjet, especially if they didn’t need color

  • Noxy
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    8111 days ago

    These motherfuckers are actively making tech as a whole less secure by destroying any trust the public may have had in firmware updates.

    Urgent security fixes are gonna go unpatched on a lot of shit because consumers are seeing more and more firmware or software updates actively making things WORSE.

    • @SacralPlexus@lemmy.world
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      2411 days ago

      Definitely true. I’ve been putting off an upgrade of my NAS because they have randomly decided to completely remove the video streaming software that came with it when I bought it. So infuriating.

      • @sugar_in_your_tea@sh.itjust.works
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        510 days ago

        Time to DIY.

        I use a regular Linux system and set stuff up manually, but there are options that do more out of the box if you don’t know how (and don’t want to learn) to DIY the software.

        • @SacralPlexus@lemmy.world
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          310 days ago

          I’m working on that. I have little previous experience with Linux and self hosting but I’m slowly making progress. I now have switched my gaming PC over to Linux almost full time. I know I can switch to Jellyfin for video streaming but it’s been a lower priority to figure out compared with other services I’m trying to understand how to self host.

    • @btaf45@lemmy.world
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      11 days ago

      Urgent security fixes are gonna go unpatched

      I don’t understand why a printer would ever need an “urgent security fix”. Or a software update for that matter.

      • 大きいBOY
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        1211 days ago

        … Because products can contain security exploits, and if not patched could leave homes and businesses vulnerable.

        This shouldn’t need to be explained, but here we are.

        • ✺roguetrick✺
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          The fun part is the security exploits often come from things like DRM ink cartridges that allows an attack to come from the goddamn cartridge!

          Wouldn’t be a problem if you didn’t include a serial connection to the cartridge in the first place!

          • nickwitha_k (he/him)
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            110 days ago

            Printer manufacturers: Of course your printers need to be connected to the Internet… For… Reasons…

    • @ghostrider2112@lemmy.world
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      Yep. Just getting ready to replace the color laser printer I bought almost 10 years ago. I had been considering a new Brother before this but looks like I’m going the 2nd hand route again (last one was an open box HP from microcenter for $200 lol)

    • @shalafi@lemmy.world
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      511 days ago

      I got a tiny HP laser from an old job. Must be 15+ years old, runs perfectly and toner is $20 for god knows how many pages.

      • Quazatron
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        411 days ago

        Looks like nobody can or is willing to do decent printers anymore. I’ll run my Laserjet 1100 till it dies, then I’m done with printing.

  • TheObviousSolution
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    6811 days ago

    If Brother starts playing that game, they will lose. Why bother buying their considerably more expensive printers over those of HP if they are going to be just as bad in the third party ink department?

  • @lefixxx@lemmy.world
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    Brother losing all competitive advantage they had via reputation. Doing a very big 180 and reversing the changes and commiting to no do t his BS is the only way to undo this

  • @skankhunt42@lemmy.ca
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    5211 days ago

    Nice, Brother was the last one standing in my mind.

    I’m glad I have an IoT vlan without internet access. Nothing is allowed to phone home here.

  • DigitalDilemma
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    4811 days ago

    Thats’s a shame, I always considered brother one of the better makers of paper manglers.

    • @ByteOnBikes@slrpnk.net
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      11 days ago

      Every single company.

      All it takes is your favorite company to suddenly be run by a CEO who wants to maximize profits or increase shareholder value, or worse, think they’re God’s Gift to the World. Or in the flip side, they’re fighting for survival so they have to make scummy decisions to keep afloat.

    • @sugar_in_your_tea@sh.itjust.works
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      The issues with each are very different:

      • Proton - CEO sucks and for some reason is sucking up to Trump; products are still good
      • Mozilla - PR team sucks, though AFAIK the product is still fine, and you can use a fork to avoid the PR/legal team
      • Brother - actively screwing you