[…] I asked the man behind the counter if the Steak Nuggets were such a hasty retreat because they were unpopular with his diners. He said the following: “Well, we were one of the last stores to have those things, because nobody bought ’em.”
[…] I asked the man behind the counter if the Steak Nuggets were such a hasty retreat because they were unpopular with his diners. He said the following: “Well, we were one of the last stores to have those things, because nobody bought ’em.”
Having been on the other side of the counter, it depends. Some people get really upset and defensive as if they have ownership of the brand and this will personally lead them to ruin. Others are like you suggest. I can be a bit of a jerk and don’t ask for refunds or replacements unless the order is wrong or the food has something wrong with it.
In my head, it was my fault for not understanding what the menu item actually was, so if I didn’t like it then that was on me. The people to complain to are the ones on the receipt who actually solicit feedback.
That makes sense, good on ya!
When you said that each bite was awful, I was imagining something borderline inedible, but that doesn’t sound like the case here.
Mild hyperbole. Apologies.