I have to use Microsoft Teams for work. I use the web version with firefox. The audio portion works just fine and the video portion works too. But the screen-share function does not work. I can’t see anyone else’s screen when they share it.

Firefox always has a notice when I start up MS Teams (attached the image to this post). But when I click on the “Learn More” button, the bar just disappears without taking me anywhere new. So I’m unable to learn more. Does anyone know what plugin I need or where to download it? I’ve done a couple of searches and haven’t come up with anything helpful so I’m hoping someone can help me solve this problem.

  • @colournoun@beehaw.org
    link
    fedilink
    93 months ago

    Do you perhaps have Resist Fingerprinting or Strict Enhanced Tracking Protection turned on?

    I was never able to get videoconferencing sites working with any combination of those (on Linux), so I just use a vanilla Chrome instance just for videoconferencing.

    • @AdventuringAardvark@lemmy.oneOP
      link
      fedilink
      English
      23 months ago

      Oh that’s interesting. I don’t use RFP but I do use Strict ETP. Maybe that is the issue? I think I’m just going to do this in a Windows VM and call it a day.

  • @rollingflower
    link
    73 months ago

    Likely some DRM or tracking crap. So this is a Microsoft Teams message, not Firefox. What OS do you use?

      • @rollingflower
        link
        13 months ago

        That is the question. Please send a complete screenshot.

        • 56!
          link
          fedilink
          53 months ago

          This is a microsoft teams message. It’s the teams colour scheme and design. Firefox messages are grey and left-alligned:

  • Tywele
    link
    fedilink
    63 months ago

    Is Firefox maybe blocking a popup when you click on “Learn more”?

  • Fake4000
    link
    fedilink
    English
    33 months ago

    Have you tried changing the user agent to chrome to see if it works for you?

  • @BigDanishGuy@sh.itjust.works
    link
    fedilink
    23 months ago

    Best guess is standard MS buggery.

    I had teams running on my phone, but removed it on account trying to improve my mental health. The other day I needed to use teams on the go, and I tried using firefox on android. No dice, browser not supported, why don’t you try our client? So I tried desktop mode, found out that I still had chrome installed, then tried opera and at last I even installed edge, and tried all in desktop mode as well.

    I get that some functions may not work in rando mobile browsers, but teams noped out of every try. So guess who still isn’t accessible on teams.