This response feels like the ceo has been paying attention to arrowhead. It feels genuine and respectful if too little too late for the community harmed. It’s good to see we’re starting to get companies realising they’re talking to adults and not a random group of mindless kids or something. Arrowhead has proved the effectiveness of genuine empathy and transparency. When the devs can come out and say “yeah, that’s feeling really rough to play right now, we’re working on some ideas to fix that”. I see some of it in the self-reflection on their statements here, the acknowledgement that they Cavendish improved as they’d hoped and haven’t managed to fix things as they thought they would.

Now to see if these words actually have weight.