• @Atomic@sh.itjust.works
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    1110 months ago

    Yes. They are investments. It’s a very common business model across several industries. To sell the initial machine for net cost or even at a loss, if it means customers will have to come back to you for additional supplies. Because that’s where the money is.

    I’m extremely confident that the CEO of the very profitable company HP. Knows more about business than you do.

    • @YeetPics@mander.xyz
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      2210 months ago

      Oh, okay.

      So HPs shitty business practices are at fault here. Glad it isn’t ignorance from the CEO. Phew.

      • @Atomic@sh.itjust.works
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        -910 months ago

        When you say “at fault” what exactly do you mean? “At fault” for what? Making profits?

        They’re not here to make your life easier. They’re here to make money for themselves.

        • @YeetPics@mander.xyz
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          10 months ago

          At fault for making customers the world over hate their company and products. What do you think I meant?

          I have the displeasure of telling you I have owned a half dozen printers from this shit-hole company from the last 20+ years. If an asteroid hit earth tomorrow I would use my last moments to cheer on the burning of their corporate HQ.

            • @dustyData@lemmy.world
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              10 months ago

              You do realize that the article being discussed here is precisely about how the model is not making people give them too many bills, right? Like, that’s what the CEO is complaining about, that they aren’t rolling in money and profits are not as high as they want them to be, so he is compelling the company to be more aggressive and abusive towards customers to correct what he perceives as a flaw. They are literally being sued for their anti-competitive practice that they insist on despite not being profitable unless they break the law. A battle they have lost several times on other jurisdictions, this business model has costed HP penalty fees before.

                • @YeetPics@mander.xyz
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                  510 months ago

                  Well as long as they profited we can all ignore the ethical issues and bad quality product line.

                  /$

                  • @Atomic@sh.itjust.works
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                    -310 months ago

                    The fact that they profited means people DO ignore the ethical issues and bad quality product line.

                    What was that you said about adding value to the conversation before?

                • @YeetPics@mander.xyz
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                  10 months ago

                  First hand experience with a companies product line for multiple decades?

                  When queried about their actions detracting from their public image?

                  Yea, quite fucking illuminating LMAO

                  Got more quarter-assed sarcastic distractions from HPs shitty business model/business plans going forward?

                  • @Atomic@sh.itjust.works
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                    010 months ago

                    Congratulations. You’ve bought products from the company you hate for over 20 years and kept giving them money year in year out despite telling us all they are terrible.

                    I have no distractions at all. Only hard facts that their business model works and is profitable. Why should HP deviate from a model that brings them billions in profits?

    • @Pohl@lemmy.world
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      1010 months ago

      Nah I get it. Calling your customer an investment was just a little too naked for me, so I made a joke.