I hate self check out. I’m a BYO bags person and the damn thing is always yelling at me, always talking mechanically at me, too loud. I would so much rather experience small talk.
Most stores in my city (in The Netherlands) just have a little terminal you can carry around the store with you. I scan my items with the terminal, it shows me the total price, discounts, points acquired (if I scan my customer card) and then i have the terminal scan the QR code on the self checkout and I just pay. Everything is already in my bag and they rarely check. It’s great!
Exactly, I only see benefits to doing this. And even if I then get chosen for the random check (the system chooses), I get to turn a wheel with prizes in the form of free products. I can choose a prize based on the category the wheel lands on. So sometimes I go home with an extra bar of chocolate or some fruit.
So getting chosen for the random check is no longer a hassle, its actually nice!
I AM the human cashier when I do self-checkout. People don’t care WHO or what does it, they themselves just don’t want to.
Do what, drag a barcode over a flat surface and put an item in a bag? Oh no.
I’ll do that all day if it means I don’t need to interact with anyone.
Correct, most people don’t want to bother with it.
What? You just stand there, wait for them to finish scanning, pay with card, and that’s it. 0 interaction.
I hate self check out. I’m a BYO bags person and the damn thing is always yelling at me, always talking mechanically at me, too loud. I would so much rather experience small talk.
Most stores in my city (in The Netherlands) just have a little terminal you can carry around the store with you. I scan my items with the terminal, it shows me the total price, discounts, points acquired (if I scan my customer card) and then i have the terminal scan the QR code on the self checkout and I just pay. Everything is already in my bag and they rarely check. It’s great!
What a great idea, it would also preclude the cost-surprise I experience at the register.
Exactly, I only see benefits to doing this. And even if I then get chosen for the random check (the system chooses), I get to turn a wheel with prizes in the form of free products. I can choose a prize based on the category the wheel lands on. So sometimes I go home with an extra bar of chocolate or some fruit.
So getting chosen for the random check is no longer a hassle, its actually nice!