• @Eiri@lemmy.ca
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    2310 days ago

    I hate how self-checkout treats me like a child and speaks and prompts me a zillion times for things I don’t want. How many bags do you want to buy? None, because I have mine like 90% of people, geez. How about a donation? Unexpected item in bagging area. TAKE YOUR RECEIPT. Nooooo

    And it even SPEAKS. LOUDLY. It burns through ALL my patience within seconds.

    If it just let me scan my stuff having me tap on a touchscreen, and then just let me stay the payment machine in a single touch, and it were silent … I might tolerate it. Otherwise, get back, demon.

    • Something Burger 🍔
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      1810 days ago

      They have to do this because the average shopper has negative IQ. These machines need to be as simple to use as possible.

      • @Eiri@lemmy.ca
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        310 days ago

        And I guess they really care about cost too, because if they wanted it as easy as possible, it would have a treadmill and a box with a 360° barcode scanner or something and the person could be spared from the whole bagging area thing.

        But yeah, that simplification and accessibility ends up being what alienates me because of how significant it is. Hopefully there are enough of us that they’ll keep some cashiers around.

        • Something Burger 🍔
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          210 days ago

          A store near me has RFID tags on all products, and simply approaching the self-checkout machine is enough to have all products detected.

          • @HikingVet@lemmy.ca
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            310 days ago

            Decathlon is a step back from that. They have Rfid tags but you have to put them in the box that scans them. They have a barcode scanner for items that are too big for the box.