The only times when I’ve seen anyone complain about the length of lines were times when it was clear staffing was very much insufficient. Line all the way to the back of the supermarket and literally 2 cashiers total.
I’m very willing to abandon a shopping cart full of food. This was a thing at the one store I would go to. They opened 1 register and the line was wrapped around the store.
Please. By all means, go and try to complain to someone who has the ability to enact change. You will not be able to. Most staffing is done by an equation that penalizes any deviation from it. And the people who put it in place also put several layers of obfuscation so that you can’t reach them.
Unfortunately, no one you will ever be able to talk to has any tangible control over staffing. It’s an hours allotment determined by an equation and any deviation from it is met with more hours being cut and people being yelled at by someone who’s never actually worked in a store
Maybe if all the cashier lanes are staffed. But if I have a cart full of groceries, the grocery store is full, and there’s only two cashiers working (also, gotta bag your own groceries) then I’m considering switching stores at that point.
If you feel this way then you should never complain about the length of the lines or the speed with which you get through them.
The only times when I’ve seen anyone complain about the length of lines were times when it was clear staffing was very much insufficient. Line all the way to the back of the supermarket and literally 2 cashiers total.
I’m very willing to abandon a shopping cart full of food. This was a thing at the one store I would go to. They opened 1 register and the line was wrapped around the store.
I hope you didn’t have anything cold in that cart because doing what you did would directly contribute to the staffing issue.
Yes, it’s the consumer’s fault, not the giant corporation under-staffing their stores so they can hit another record profit quarter
Please. By all means, go and try to complain to someone who has the ability to enact change. You will not be able to. Most staffing is done by an equation that penalizes any deviation from it. And the people who put it in place also put several layers of obfuscation so that you can’t reach them.
Unfortunately, no one you will ever be able to talk to has any tangible control over staffing. It’s an hours allotment determined by an equation and any deviation from it is met with more hours being cut and people being yelled at by someone who’s never actually worked in a store
I feel like this and I don’t complain about the line. Plus, self checkout is often even slower, because… People.
ok
Maybe if all the cashier lanes are staffed. But if I have a cart full of groceries, the grocery store is full, and there’s only two cashiers working (also, gotta bag your own groceries) then I’m considering switching stores at that point.
https://ani.social/comment/11938316
It’s not the cashier’s fault, but why would I keep going to that grocery store
Companies are now intentionally under-staffing checkout lanes
They make record profits while I either have to wait longer, or do the work myself. Why, exactly, shouldn’t I be able to complain about that?
Because you will be complaining to people who have no tangible means of changing the situation.
Nah, they should hire more people. It isn’t my problem to solve. I don’t work there.
https://ani.social/comment/11938316