Jaden Norman to Technology@lemmy.worldEnglish • 2 months agoAI agents wrong ~70% of time: Carnegie Mellon studywww.theregister.comexternal-linkmessage-square280fedilinkarrow-up1979arrow-down120cross-posted to: technology@lemmy.ziptechnology@lemmy.mltechnology@beehaw.org
arrow-up1959arrow-down1external-linkAI agents wrong ~70% of time: Carnegie Mellon studywww.theregister.comJaden Norman to Technology@lemmy.worldEnglish • 2 months agomessage-square280fedilinkcross-posted to: technology@lemmy.ziptechnology@lemmy.mltechnology@beehaw.org
minus-square@eatCasserole@lemmy.worldlinkfedilinkEnglish2•2 months agoI’ve had to deal with a couple of these “AI” customer service thingies. The only helpful thing I’ve been able to get them to do is refer me to a human.
minus-square@eatCasserole@lemmy.worldlinkfedilinkEnglish1•2 months agoOh absolutely, nothing was gained, time was wasted. My wording was too charitable.
minus-square@rottingleaf@lemmy.worldlinkfedilinkEnglish1•2 months agoPretending. That’s expected to happen when they are not hard pressed to provide the actual service. To press them anti-monopoly (first of all) laws and market (first of all) mechanisms and gossip were once used. Never underestimate the role of gossip. The modern web took out the gossip, which is why all this shit started overflowing.
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I’ve had to deal with a couple of these “AI” customer service thingies. The only helpful thing I’ve been able to get them to do is refer me to a human.
Removed by mod
Oh absolutely, nothing was gained, time was wasted. My wording was too charitable.
Pretending. That’s expected to happen when they are not hard pressed to provide the actual service.
To press them anti-monopoly (first of all) laws and market (first of all) mechanisms and gossip were once used.
Never underestimate the role of gossip. The modern web took out the gossip, which is why all this shit started overflowing.